Communications Technician
o Receive and transmit police messages via radio, telephone, and teletype. o Maintain logs, records and written documents required by the Division of Law Enforcement. o Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential. o This position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software. o Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond. o Make urgent and important decisions regarding emergency situations based on knowledge, skills and policies and procedures. o Service all walk-in customers. o Perform administrative duties such as data entry and retrieval, information filing and record keeping. o Comply with all Federal, State and Local regulations relative to communications and protected data and information. o Other duties as assigned.
Job Function
o Receive and transmit police messages via radio, telephone, and teletype. o Maintain logs, records and written documents required by the Division of Law Enforcement. o Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential. o This position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software. o Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond. o Make urgent and important decisions regarding emergency situations based on knowledge, skills and policies and procedures. o Service all walk-in customers. o Perform administrative duties such as data entry and retrieval, information filing and record keeping. o Comply with all Federal, State and Local regulations relative to communications and protected data and information. o Other duties as assigned.
Salary Range:
From $42493 to $52146 Annually
Minimum Qualification
o Candidates must be a high school graduate or have a high school equivalency diploma and one year of experience as a dispatcher in an emergency service organization. Examples of Qualifying
Experience:
police, fire and emergency medical dispatching (civilian or military experience is acceptable) o Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position. Visit the following Civil Service website to view the physical/medical requirements at:
Physical and Medical Requirements (ny.gov) o Candidates must successfully pass a background investigation and will be required to pay the processing fees for fingerprinting.Estimated Salary: $20 to $28 per hour based on qualifications.
Job Function
o Receive and transmit police messages via radio, telephone, and teletype. o Maintain logs, records and written documents required by the Division of Law Enforcement. o Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential. o This position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software. o Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond. o Make urgent and important decisions regarding emergency situations based on knowledge, skills and policies and procedures. o Service all walk-in customers. o Perform administrative duties such as data entry and retrieval, information filing and record keeping. o Comply with all Federal, State and Local regulations relative to communications and protected data and information. o Other duties as assigned.
Salary Range:
From $42493 to $52146 Annually
Minimum Qualification
o Candidates must be a high school graduate or have a high school equivalency diploma and one year of experience as a dispatcher in an emergency service organization. Examples of Qualifying
Experience:
police, fire and emergency medical dispatching (civilian or military experience is acceptable) o Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position. Visit the following Civil Service website to view the physical/medical requirements at:
Physical and Medical Requirements (ny.gov) o Candidates must successfully pass a background investigation and will be required to pay the processing fees for fingerprinting.Estimated Salary: $20 to $28 per hour based on qualifications.
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